Thank you for visiting www.shambalaprivategamereserve.co.za. This site is owned and operated by the Saxon Hotel, Villas & Spa. For purposes of the policy, references to “we,” “our,” and “us” mean the Saxon Hotel, Villas & Spa.
Before using this site – and particularly before submitting personally identifiable information via this site – you should read this entire policy. Use of this site constitutes your agreement to the terms of this policy. If the terms and conditions of the policy are not acceptable to you, do not submit any personally identifiable information via this site.
- Scope of policy
- Active information collection
This site collects information from its visitors in two ways: actively and passively. Active information collection refers to instances in which we gather information from you when you fill it in and send it to us, such as signing up for an electronic newsletter, or sending us a message via an e-mail reply mechanism provided by this site. Active information collection can include both personally identifiable information (e.g., your full name or information that is unique to you) and non-personally identifiable information (e.g., if we were to ask for your first name and a list of the top three things you like about our site). Passive information collection refers to instances in which we collect information from you that you have not actively provided (please see the next section of this policy for a summary of our passive information collection practices).
(a) Registration Information
If you are interested in receiving electronic updates, alerts, and other information from us regarding this site and our products and services, you must provide us with an e-mail address. In completing your registration, we may also ask for optional information, such as how you found us, to help us better serve you in the future.
(b) Feedback Information
We welcome your comments and feedback regarding this Site and our products, services and programs. This Site provides an e-mail address that permits you to send us your own e-mail address, comments, and any other information you choose to include. E-mail is not secure. As a result, you should carefully consider what information you wish to send to us via e-mail.
- Passive information collection
We may use special technologies to passively collect information while you are visiting www. shambalaprivategamereserve.co.za (that is, you do not actively provide this information). These technologies allow us to collect certain kinds of non-personally identifiable information, including your Internet domain name, the type of web browser you use, the operating system you use, the date and time of your visit www. shambalaprivategamereserve.co.za, the specific pages you visit, and the address of the web site you visited prior to entering www. shambalaprivategamereserve.co.za. We do not link this passively collected non-personally identifiable information with personally identifiable information you have actively provided elsewhere on this site. We reserve the right to share with third parties, including our business partners and advertisers, the anonymous aggregated information that we have passively collected via this site.
Below we have summarized the primary means of passive information collection at our Site.
(b) Internet Protocol (IP) Addresses
This site uses Internet protocol (IP) addresses. IP addresses are unique identifiers automatically assigned to each computer when logging onto the Internet. IP addresses allow us to collect much of the same information we collect through cookies, including browser type, what pages you visit, and how long you stay on the site. In general, IP addresses allow us to identify problems with our servers, prepare aggregate demographic information and other information regarding this use of this site, and improve the functions of this site.
- What do we do with your information
The personally identifiable information we collect from you will only be used and disclosed in accordance with this policy or as specifically disclosed to you at the time you provide the information. We will not sell, lease, transfer, share, or otherwise permit access to your personally identifiable information with any third parties other than as described in this policy. We reserve the right to sell, lease, transfer, or otherwise share without restriction aggregated, de-identified, and other non-personally identifiable information regarding site usage, sales, traffic patterns, demographics, and other statistics about our site or those from whom we collect information via www.shambalaprivategamereserve.co.za. We reserve the right to use or disclose personal information provided via this site as necessary to respond to your requests, comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of the site and the safety of its users.
- Newsletter Subscribers
Should you subscribe to the Shambala Private Game Reserve newsletter, either directly through the website or by opting to receive emails when making a reservation, you will receive up to a maximum of one newsletter per week. This will include promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided. You can unsubscribe from this list by clicking on the clearly marked ‘unsubscribe’ button at the bottom of any Shambala newsletter or by emailing us on firstname.lastname@example.org listing the email address(es) you would like to have removed from the mailing list. Please write “unsubscribe” in the subject line.
- Opting out
- Information access
We take reasonable steps to ensure that personally identifiable information that you send us via this site is accurate, current, and complete. Toward that end, we provide you with reasonable access to your personal information to correct errors or delete the information you have provided. If you wish to correct or delete your personally identifiable information, please contact us by e-mail at email@example.com, by post at Saxon Hotel, Villas & Spa, 36 Saxon Road, Sandhurst 2196, Johannesburg, South Africa.
To respond to your request or inquiry, we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, at our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this site.
- Data security
Although we take reasonable steps to protect the personally identifiable information that you provide via this site, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather.
- This site is not intended for use by children
This site is not directed to, and does not seek to collect personally identifiable information from, children under the age of 13. Nevertheless, if we are informed that we have collected information from someone in this age category, we will take reasonable steps to delete that information.
- Changes to this policy
We reserve the right to change this Policy at any time and in our sole discretion. If we do change the Policy, the new Policy will be posted here, along with its revision date, and all information collected following the posting of such changes will be subject to the new Policy. We want you to know, however, that before we use or disclose your previously collected personally identifiable information in a materially different manner from that to which you agreed, we will first secure your affirmative consent for such use or disclosure. Absent such consent, we will use your personally identifiable information in accordance with the Policy in effect at the time we collected the information. We encourage you to check this Policy periodically and – at a minimum – before each instance in which you provide personally identifiable information via this site.
- Contact Information
The Saxon Headquarters are at 36 Saxon Road, Sandhurst 2196, Johannesburg, South Africa. Please contact us by email at firstname.lastname@example.org or by telephone on Tel: +27 (0)11 292 6000 / +27 (0)87 375 7777.
- Use of and with Google
- We use Remarketing with Google Analytics to advertise online.
- Third-party vendors, including Google, may show you ads on sites across the Internet.
- We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise and serve ads based on your past visits to this website.
- We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our site.
- We will use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to optimise how we show you ads across the internet.
- If you would like to opt out of receiving google analytics cookies: see currently available opt outsfor the web.
- Using the Ads Settings, you can opt out of Google Analytics for Display Advertising and customise Google Display Network ads.